Yes, it is completely safe to order at AMB. Your order is 100% covered by Xcover, a pioneer in shipping insurance for web businesses.

To place an order, select the products you want to purchase and add them to your cart. Then, go to the shopping cart and follow the steps indicated to complete your purchase, providing your shipping information and choosing the payment method.

You can use a bank card as a means of payment (American Express, MasterCard, Visa, Maestro), Bizum, Apple Pay, Google Pay, Shop, Bancontact, IDEAL wero, Union Pay or by bank transfer.

Yes, you can cancel an order as long as it has not already been sent, it is not a preorder or an express reservation/request for the order has been made.

Please note that orders are managed practically immediately for fast shipping and arrive as soon as possible.

Also note that canceling an order involves a 3% charge, corresponding to payment gateway expenses, product reservation, administrative management, etc. This amount will be deducted from the total to be refunded.

Orders to the Peninsula and Portugal take between 24-48 business hours, with 24 hours being the most common for the Peninsula.

For international orders, it varies depending on the country of destination, the most common being 72-96 hours.

International shipping costs are calculated at checkout based on destination and order weight.

For any incident related to shipping (delays, loss, breakage, incorrect address, etc.), we recommend that you contact directly the transport agency in charge of delivery, as they are the ones who can provide you with updated information and manage the incident more quickly.

- Peninsular and Portuguese shipments: https://www.correosexpress.es

- International shipments: UPShttps://www.ups.com/es/es/home

In case of breakage or loss, collect all the necessary information and consult: How tosolve a shipping problem?.

Don't worry, your order is insured.

After having collected all the information with the shipping company, in order to manage the claim with the transport agency and its insurance, we need you to provide us with the following information to our contact form:

- Order number and order number follow-up.

- Description of what happened.

- Clear photos of the damaged product(s) (if applicable).

- Photos of the exterior and interior packaging(s).

This information is essential to be able to open the claim and process it correctly.

As soon as we receive it, we will start the process and keep you informed.

If you have already filed a claim for your case, please do not generate one. new as this may delay response times.

Yes, your order is completely covered. It is insured by the company

Yes, we accept returns and exchanges within the first 30 days after delivery, as long as the items are damaged, in poor condition or completely differ from the information provided.

You can contact us immediately through our customer service providing as much documentation as possible, as well as photographic evidence:

- Order number.

- Photo of the package received.

- Photos of the defect/incorrect product in question.

We will help you solve the problem as soon as possible. possible.